FAQ
Main Branch
320 E Girard Ave
Phila PA, 19125
(P) 215-423-8012
(F) 215-423-8014
(E) [email protected]
Hours
(In Branch)
Monday to Friday – 9am to 4pm
(Holidays) Closed standard Federal Bank Holidays
(Federal Holiday Calendar)
General Questions
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FDIC Coverage – $250,000.00 per person:
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Maximize your FDIC coverage beyond $250,000.00 HERE with the E.D.I.E calculator.
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Emails and outgoing messaging:
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All Bank outgoing messaging is encrypted and or secured for our client’s protection.
Further information can be found here on secured and or encrypted emails.
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Online Banking and User settings:
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⯀ Clients will never be sent an email to reset their password.
⯀ Clients must change their password after 90 days.
⯀ Clients can not re-use any password used the last 9 times.
⯀ Clients can reset their own password anytime at the link in the login page: “Forgot Password?“
⯀ Clients applying for online banking need the last transaction on the account to complete the application.
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To Activate your Bank Card:
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(You must have the PIN issued to the card and mailed separately to the address where you received your card).
(Blue perforated edge envelope)
(You must also have the last 4 digits of the Tax ID of the card holder for activation as well).
Call 24/7 – 888-227-3096 -
Lost or Stolen Checks or Bank Information:
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Call or Email 24/7 – 215-423-8012 & [email protected]
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Lost or Stolen Debit Card:
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Call 24/7 – 877-226-2351 & [email protected]
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To Change your Pin on your Debit Card:
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(You must have the original PIN issued to the card)
Call 24/7 – 888-227-3096 -
Forgot Password for Online Banking?
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TFSB Bank Routing# (ACH & Checks) (NOT WIRES):
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Savings Bond Calculator & Detailed Instructions
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Click for HERE for savings bond assistance from “www.treasurydirect.gov”
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Sending a Wire to TFSB: Instructions
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⯀ Receiving bank Federal Home Loan Bank of Pittsburgh(FHLB PITT)
⯀ Receiving bank (ABA) Number: 043001435 (Click here for correspondent bank info)
⯀ Receiving bank Account Name: Tioga Franklin Savings Bank
⯀ Receiving bank address: 320 E Girard Ave Phila, PA 19125
⯀ Receiving Bank Wire Account #: 1182619
⯀ For further credit to: (Required)-
⯈ Customer Name:
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⯈ Customer Address:
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⯈ Customer Account #:
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⯈ Additional reference if needed:
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Forms
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Need to request Data deletion?
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We will only accept, see, and delete data requests made through requests by email at
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